Terms of Service

Your agreement with us

By visiting www.purplelogo.ph, downloading or using our mobile app, submitting a quote request, or placing an order through Build-a-Brand, you agree to these Terms of Service and to our Privacy Policy. If you do not agree, please do not use the services.

If you are entering into these terms on behalf of a company or other organisation, you confirm that you have the authority to bind that organisation, and "you" refers to that organisation.

Who we are

Purple Logo PH is a creative design studio operating from the City of San Fernando, Pampanga, Philippines, in business since 2014. You can reach us at purplelogophmain@gmail.com or on +63 919 348 6372.

Who may use the services

You must be at least 18 years old to place an order or open an account. If you are between 13 and 18, you may use the site only with the involvement of a parent or guardian who accepts these terms on your behalf. We do not knowingly provide services to anyone under 13.

You must provide accurate information when you order, and keep your contact details current so we can reach you about your project.

What we provide

We provide creative design services, which may include logo and brand identity design, print collateral such as flyers, brochures, menus and business cards, packaging and label design, signage, uniforms, and website design and development. The exact scope of any engagement is what appears in your order or written quote.

The website and app also provide tools that are free to use: browsing our portfolio, reading our articles, and building an order with Build-a-Brand. Using those tools creates no obligation to buy anything.

We may change, suspend or discontinue any part of the services, or any individual tool or feature, at any time. Where a change would materially affect an order you have already placed, we will contact you first.

Accounts

Some features require an account. You are responsible for keeping your password confidential and for everything done through your account. Tell us promptly if you believe someone else has accessed it.

You may delete your account at any time from within the app or the website, or by emailing us. Deleting your account removes your personal information as described in our Privacy Policy. We may suspend or close an account that breaches these terms, that is used for fraud or abuse, or where we are required by law to do so.

We do not currently charge a fee for holding an account.

Quotes, orders and prices

Prices shown on the website, in the Build-a-Brand tool and in the app are in Philippine pesos and are indicative for a standard scope of work. A quote we send you is valid for 30 days unless it says otherwise.

Placing an order with us, whether through the website, the Build-a-Brand tool or the app, is a request, not a completed contract. Nothing is charged at that moment. We review your order, confirm what is included, and then send you a payment link. A binding contract forms when we confirm your order in writing and you make the agreed payment.

We reserve the right to decline or cancel an order before payment, for example where the work is outside our capability or capacity, where the request would infringe someone else's rights, or where a price has been listed in obvious error. If you have already paid when we cancel, we refund you in full.

Any discount won on the bonus spin applies to that single order only, is not exchangeable for cash, and cannot be combined with another promotion unless we say so in writing.

Payment

Unless your quote says otherwise, we ask for a deposit of 50 percent of the total to begin work, with the balance due before final files are released. Larger projects may be split into agreed milestones.

Payment is accepted through the methods offered at checkout, which may include GCash, Maya, bank transfer and card. Card and e-wallet payments are handled by a licensed payment processor. We never see or store your full card number.

If an invoice remains unpaid 15 days after its due date, we may pause work on your project until it is settled. Prices are exclusive of any withholding tax your business is required to deduct; where withholding applies, please provide the corresponding certificate.

Delivery, revisions and approval

We give an estimated timeline when we confirm your order. Timelines depend on receiving your brief, your content and your feedback promptly. Delays in feedback move the delivery date by at least the same amount.

Every design piece includes five rounds of revisions unless your quote states a different number. A revision round means one consolidated set of changes from you. The app shows how many rounds are left on each proof and will not accept a sixth. Additional rounds, or changes that alter the agreed direction after approval, are quoted separately at our current rate.

Work is treated as approved when you confirm approval in writing, or when 14 days pass after we deliver a proof without a response from you. We release final production files once the project is approved and paid in full.

Your brand vault. Once we deliver your files they stay in your vault in the app for as long as you keep your account open, so you can download them again years later at no extra cost. They are removed only when you delete your account or ask us to remove them. Retention periods described in our Privacy Policy apply to commercial records such as invoices, not to the artwork we delivered to you.

Please check proofs carefully before approving, especially spelling, phone numbers and prices. We are not responsible for reprinting costs arising from an error that was present in a proof you approved.

Intellectual property

Your content. You keep ownership of everything you send us: your business name, existing logos, photographs, text and any reference material. By sending it, you grant us a licence to use it for the purpose of producing your work, and you confirm that you have the right to give us that material.

Your finished designs. On full payment, we assign to you the ownership of the final approved artwork we created specifically for you, for unlimited use. That assignment includes the deliverable source files listed in your package, which for a logo project are the AI, EPS, PDF and PNG files. Those files are yours outright, and they stay in your brand vault so you can download them whenever you need them. Until payment is complete, we retain ownership and any files you hold are licensed to you only for review.

Internal working material. What stays with us is the material behind the work rather than the work itself: our scratch layers and unflattened studio setups, concepts you did not select, and our internal templates and processes. Third-party assets stay with their rights holder. Fonts, stock photographs and icons are licensed, not sold; where your project uses them, we tell you what licence applies and you are responsible for maintaining it for your own ongoing use. Nothing in this paragraph limits the deliverable source files described above, which are yours.

Our portfolio. Unless you ask us in writing not to, we may show the work we produced for you in our portfolio, on our social media and in award or press submissions. If your project is confidential or under embargo, tell us and we will hold it back.

Our own material. The website, the app, our written articles, our brand, and the Build-a-Brand tool itself belong to Purple Logo PH. You may not copy, resell, scrape or create derivative works from them without our written permission.

Acceptable use

When using our website, app or services, you agree not to:

• Break any law, or ask us to produce work that would.
• Upload or ask us to reproduce material you do not have the rights to, including someone else's logo, photography or copyrighted artwork.
• Request work that is defamatory, hateful, harassing, obscene, or that promotes violence or discrimination.
• Attempt to gain unauthorised access to our systems, accounts or data, or probe or test their security without our written permission.
• Introduce malware, attempt to disrupt the service, or place an unreasonable load on our infrastructure.
• Scrape, harvest or systematically copy content from the site, or use it to train a machine learning model without our written permission.
• Impersonate someone else, or submit a form under a false identity.
• Resell or pass off our services as your own without a written reseller agreement.

We may remove content and suspend access immediately where we believe this section has been breached.

Content you upload

You are responsible for anything you upload or send us. You confirm that you own it or have permission to use it, that it does not infringe anyone's intellectual property, privacy or other rights, and that it does not contain anything unlawful.

You indemnify us against any claim arising from material you supplied. We may refuse or remove any upload at our discretion, and we may decline to proceed with a project where we believe the material you have given us infringes someone's rights.

Third-party services

Our services rely on third parties for hosting, storage, email, payment and analytics, and our site links to sites we do not control. We are not responsible for the content, policies or availability of any third-party service, and your use of them is governed by their own terms.

Mobile application terms

These additional terms apply when you use our mobile application. Where they conflict with the rest of this document, these terms govern for app use.

Licence. We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the app on any device you own or control, in line with the usage rules of the store you downloaded it from. You may not copy it, reverse engineer it, or distribute it.

Acknowledgement. This agreement is between you and Purple Logo PH only, not with Apple Inc. or Google LLC. We alone are responsible for the app and its content.

Maintenance and support. We alone are responsible for providing maintenance and support for the app. Apple has no obligation whatsoever to furnish any maintenance or support services in respect of the app.

Warranty. To the maximum extent permitted by applicable law, Apple has no warranty obligation with respect to the app. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app to you if you paid one. Apple has no other warranty obligation whatsoever with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty are our sole responsibility.

Product claims. We, not Apple, are responsible for addressing any claims by you or any third party relating to the app or your possession and use of it, including product liability claims, any claim that the app fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation.

Intellectual property claims. In the event of any third-party claim that the app or your possession and use of it infringes that third party's intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement and discharge of that claim.

Legal compliance. You represent and warrant that you are not located in a country subject to a United States Government embargo or designated as a terrorist supporting country, and that you are not listed on any United States Government list of prohibited or restricted parties.

Third-party beneficiary. You acknowledge that Apple and its subsidiaries are third-party beneficiaries of these terms as they apply to the app, and that upon your acceptance Apple will have the right, and is deemed to have accepted the right, to enforce these terms against you as a third-party beneficiary.

Google Play. If you obtained the app from Google Play, your use is also subject to the Google Play Terms of Service. Google is not a party to this agreement and has no responsibility for the app.

Disclaimers

The website, the app and the free tools are provided on an "as is" and "as available" basis. We do not warrant that they will be uninterrupted, error free, or free of harmful components, and we may take them offline for maintenance.

Design is a creative service and involves subjective judgement. We will apply reasonable skill and care and follow your brief, but we do not guarantee a specific commercial outcome, level of sales, engagement or search ranking arising from the work.

We do not carry out trademark clearance searches unless you engage us to do so in writing. It is your responsibility to confirm that a name or mark is available for registration and use in your territory before adopting it.

Colour reproduction varies between screens and printing processes. We match to the agreed reference as closely as the chosen process allows, but exact colour matching across every medium cannot be guaranteed.

Nothing in this section excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.

Limitation of liability

To the fullest extent permitted by law, our total liability to you for all claims arising out of or relating to these terms or the services is limited to the total amount you paid us for the specific project giving rise to the claim in the 12 months before the claim arose.

We are not liable for indirect or consequential loss, loss of profits, loss of business, loss of goodwill, loss of anticipated savings, or loss or corruption of data, even if we were advised such loss was possible.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. Where that is the case, our liability is limited to the smallest amount the law permits.

Indemnity

You agree to indemnify and hold harmless Purple Logo PH and its team from any claim, damage, loss, liability and reasonable legal cost arising from your breach of these terms, from material you supplied to us, or from your use of the services in a way these terms do not permit.

Suspension and termination

You may stop using the services at any time and may close your account whenever you wish.

We may suspend or end your access where you materially breach these terms, where we are required to by law, or where continuing would expose us to legal risk. If we end a project we have already been paid for, we will refund the portion covering work not yet performed.

Sections that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, indemnity and governing law.

Governing law and disputes

These terms are governed by the laws of the Republic of the Philippines, without regard to conflict of law rules. The courts of the City of San Fernando, Pampanga have exclusive jurisdiction, except that either party may seek injunctive relief in any competent court to protect its intellectual property.

Before starting any formal proceedings, please contact us so we can try to resolve the matter directly. Most disagreements are settled with a conversation, and we would rather have that conversation.

If you are a consumer resident in a country whose law gives you the right to bring proceedings locally, nothing here removes that right.

Changes to these terms

We may update these terms as our services change or the law requires. The date at the top shows the current version. Changes take effect when posted, except that a change will not affect an order already confirmed before the change. Where a change is material, we will give notice by email or a clear notice on the site.

Continuing to use the services after a change means you accept the updated terms.

General

These terms, together with our Privacy Policy and any written quote or order confirmation, form the entire agreement between us about the services and replace any earlier discussions.

If any provision is found unenforceable, the rest continues in force and the unenforceable part is applied as closely to its original intent as the law allows. Our failure to enforce a right is not a waiver of it. You may not transfer your rights under these terms without our written consent; we may transfer ours to a successor of our business.

Questions about these terms are welcome at purplelogophmain@gmail.com.